For items that are in stock i.e. available in our SHOP section, it takes 10 – 21 working days to arrive at your doorstep. For a custom design order, the delivery time depends on the size/work of the furniture. We will confirm the delivery time along with the quote. On an average, it takes 4-6 weeks time to deliver made to order pieces.
Delivery charges are included in the prices for all the products under SHOP section. When you enter a pin-code in the address field while ordering a product, the system will indicate whether we ship to your pin-code or not. For custom/made to order pieces we will include the charges in the quotes sent to you.
Assembly and Unpacking
- The delivery staff is only responsible to deliver the package to your doorstep.
- Most of our products do not require any assembly.
- A few products of our pieces are designed with knock down legs, which can be easily assembled with the help of the kit and Assembly Instructions provided in the package.
- Currently, we provide assembly assistance in Delhi, Jaipur, Mumbai, Pune, Bangalore, Hyderabad and Kolkata. This Service is available on request and there will be a nominal charge which will be directly payable to assembler.
Please take a note of the product Size and Dimensions while placing the order. Any order facing an issue due to narrow entryway or door will be the customer’s responsibility. We use manual help for delivery and we are not equipped to deliver furniture on higher floors without a lift. Please be considerate about manual limitations while placing an order.
In case you receive a damaged product please bring it to the notice of the delivery personnel immediately. In case you notice a problem later (within 2 days of delivery), please call us or write to us at [email protected]. Our team will assess the damage and get back to you within 2 business days. Depending on the degree of damage, we will either repair the product, or offer you a replacement.